Job description :
Analysis of the achievement of the Customer Service Response, Service Level Agreement Contact Center service and response time social media
Perform evaluation and analysis of data Project Operational Expenses
Verification and evaluation of Capacity Plan Operation Contact Center
Evaluation and analysis Operational Expenses Project Existing & New Project

Competence and capability must be present :
Technical Skill : Mastering Project Feasibility Analysis, Quality Management, Audit Management, Risk Management, Operations Management, Solution and Service Development

Qualification :
IT / Mathematics / Economics / Electrical Engineering graduates from the best University with minimum GPA 3.00
At least 1 year of working experience in the related fields is required
Willing overtime and the service beyond the city
Willing to follow the selection process in Jakarta

Join us to create better futures for your professional career and the company. Drop your CV by E-mail to humancapital@infomedia.co.id