Your responsibilities
Ensuring corresponding plans are implemented consistently in the service organization through collaboration with another businesses/hub
Driving, implementing, reporting, and monitoring performance targets as part of the global (or) local unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.)
Running the day-to-day service business to ensure profitable growth and improvement of service productivity. Implementing agreed delivery and performance standards to ensure consistency in quality and customer satisfaction
Executing the (global) service and delivery sales channel strategy within the local unit. Implementing productized service offerings and materials for marketing purposes and invests in service sales to increase market penetration
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction
Ensuring that the area of responsibility is properly organized, staffed, skilled and directed. Guiding, motivating, and developing direct and indirect subordinates. Improving service availability, provides training, and develops capabilities and competencies

Your background
Bachelor’s degree or equivalent, Engineering background preferred
Minimum of 10 years total experience, with at least 5 years project and service delivery management
Excellent leadership and influencing skills
Strong customer focus and customer management skills
Experience in service deliveries and management, Project Management Certification is an advantage
Good knowledge of the Office Suite software, proficiency in MS-Office (Word, Excel, PPT)
A collaborative, solution-focused approach and strong written and spoken communication skills in both Indonesian and English languages
Strong interpersonal skills, willing to manage different tasks under high pressure

Benefits
Life insurance
Accident insurance
Flexible work practices
Transportation Allowance

More about us
Process Industries division delivers complete electrification and automation solutions, industry-specific products, and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries – Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.
Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated

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