Client Service Responsibilities
Understand key energy client information including business strategy, products and services, priority customers and competitors
Stay up to date with emerging energy technologies and trends
Contribute to creation of communications plans that meet client objectives
Manage multiple projects from conception to completion, by anticipating challenges and ensuring deadline and budget adherence
Build relationship with clients and colleague at all levels
Demonstrate a knowledge of and help plan and coordinate traditional and social media outreach programs using Facebook, Twitter, Flickr, Gather.com, YouTube, etc.
Consistently produce high quality internal and external communications content
Contribute to and build strong presentations and proposals
People Development Responsibilities
Contribute to the performance appraisal process for peers, managers and interns
Manage up and down
Take initiative to support project, volunteer for assignments and own responsibility
Supervise junior staff reporting to you
Understand internal operations and inter-team cooperation
Commit to continuous learning and improvement of your tactical skills by attending Edelman University classes and seeking other training, including on-the-job training and mentoring
Business Development Responsibilities
Aid in new business process including idea contribution, research and proposal preparation
Financial Planning and Management Responsibilities
Understand account budget parameters and over-servicing
Record and submit time, expenses and POs to the right project codes on a timely basis – ideally daily, but no later than weekly
Notify supervisor of any potential cost overruns
Follow all Edelman financial policies and procedures
Leadership Responsibilities
Demonstrate behaviors consistent with Edelman’s values and Code of Ethics and Business Conduct
Live “in color” by exploring and being active in the world outside of work, including the arts, culture, politics, literature, charitable organizations and/or other personal passions
Product Capability and Development Responsibilities
Learn about Edelman’s various capabilities and contribute ideas when appropriate about how to improve them and develop new capabilities
Aid in the implementation of new capabilities
Stay up to date with emerging energy technologies and trends
About you
You are a highly motivated and detail-oriented account supervisor who manages multiple small or medium-sized projects simultaneously.
You have experience working as part of an agency team, knowledge of or experience working within the energy and sustainability sectors, and familiarity with related industry media, terminology and issues is a plus (from wind and nuclear to hydroelectric and fossil fuels). You develop communications plans, implement public relations tactics and impart knowledge to more junior team members. Strong, persuasive writing capabilities are a must. You also have the discipline of taking initiative rather than waiting for assignments. You have strong storytelling, editing and client interaction skills, perform well under pressure and you’re a team player.
The account supervisor must have at least four years of relevant experience in public relations and/or related fields including journalism, digital communications, advertising, marketing, management consulting, or publishing.
About Us
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Intelligence (research) and United Entertainment Group (entertainment, sports, lifestyle).
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